01Improving education outcomes in disadvantaged schools
Strengthening the relationships around student learning
The situation
Three schools with high levels of disadvantage and diversity wanted to improve students’ educational outcomes. Early research indicated that students would benefit from stronger relationships between schools, families and community organisations.
The approach
Over three and a half years, I researched, evaluated and designed the collaboration, then supported its implementation and refinement through an iterative, human centred design process.
What changed
Family engagement was identified as a critical pathway to improving student outcomes. Dedicated family-engagement teams and community partnerships were established, and family engagement became part of each school’s strategy and everyday practice. The work increased parent participation and strengthened teachers’ ability to work across cultures and different worldviews. Early indicators also showed improvements in student attendance and test results.





